Terms & Conditions

Last updated: 01-01-2025

Table of Contents

  1. Definitions
  2. Identity of the Business
  3. Applicability
  4. The Offer
  5. The Agreement
  6. Right of Withdrawal
  7. Consumer Obligations During the Reflection Period
  8. Exercising the Right of Withdrawal & Associated Costs
  9. Obligations of Mercé Company Upon Withdrawal
  10. Prices
  11. Conformity, Warranty & Liability
  12. Delivery & Execution
  13. Payment
  14. Privacy
  15. Complaints Procedure
  16. Applicable Law & Jurisdiction
  17. Changes to These Terms & Conditions

Article 1 - Definitions

In these Terms & Conditions, the following definitions apply:

  • Reflection Period: The period in which the consumer may exercise the right of withdrawal.
  • Mercé Company: The business as described in Article 2, operator of the website www.buckleybelts.nl.
  • Consumer: A natural person who is not acting in a professional or business capacity and enters into a distance contract with Mercé Company.
  • Day: Calendar day.
  • Right of Withdrawal: The consumer's right to cancel the agreement within the reflection period without providing a reason.
  • Withdrawal Form: The form (see Article 8) provided by Mercé Company that the consumer may complete to exercise the right of withdrawal.
  • Distance Contract: An agreement concluded between Mercé Company and the consumer within a system organized by Mercé Company for the sale of products and/or services remotely, using only distance communication technology.
  • Distance Communication Technology: Methods that allow an agreement to be concluded without the consumer and Mercé Company being physically present in the same space.
  • Website: The website www.buckleybelts.nl.

Article 2 - Identity of the Business

Business Name: Mercé Company
Address: Pieter Nieuwlandstraat 3, 3514 HA Utrecht, The Netherlands
Email: finnerzakelijk@gmail.com
Chamber of Commerce Number: 81701330
VAT Identification Number: NL003591397B34

Article 3 - Applicability

  • These Terms & Conditions apply to all offers made by Mercé Company on the website, all orders placed by the consumer via the website, and all distance contracts between Mercé Company and the consumer.
  • Before a distance contract is concluded, these Terms & Conditions will be made available to the consumer in a way that allows them to be stored and reviewed later.
  • If any provision of these Terms & Conditions is found to be wholly or partially invalid or voidable, the agreement and remaining terms shall remain in force. The invalid provision shall be replaced by a clause that closely matches the original intent.

Article 4 - The Offer

  • All offers are non-binding. Mercé Company reserves the right to withdraw an offer immediately after receiving acceptance from the consumer.
  • The offer includes a complete and accurate description of the products and/or services offered. Obvious errors or mistakes do not bind Mercé Company.
  • Mercé Company strives to present the products on the website as realistically as possible. However, minor variations may occur, which shall not be grounds for compensation or contract termination.
  • Mercé Company cannot guarantee that displayed colors will exactly match the actual product colors.

Article 5 - The Agreement

  • The agreement is established when the consumer accepts Mercé Company's offer and Mercé Company does not revoke it.
  • If the consumer accepts the offer electronically, Mercé Company shall confirm receipt of the acceptance immediately. Until this confirmation is received, the consumer may cancel the agreement.
  • Mercé Company reserves the right to verify whether the consumer can fulfill payment obligations and assess factors relevant to responsible contracting. If Mercé Company has valid reasons to decline the agreement, it may refuse an order or impose additional conditions.
  • Every agreement is subject to product availability. If an item is out of stock, Mercé Company will inform the consumer and provide the option to wait or receive a refund.

Article 6 - Right of Withdrawal

  • Consumers have 14 days from receiving the product to withdraw from the contract without providing a reason.
  • The reflection period starts the day after the consumer or an authorized third party (not the carrier) receives the product.

Article 7 - Consumer Obligations During the Reflection Period

  • Consumers must handle the product and packaging with care and may only use the product to the extent necessary to determine its nature, characteristics, and function.
  • Consumers are liable for any depreciation in the product’s value resulting from handling beyond what is necessary.

Article 8 - Exercising the Right of Withdrawal & Associated Costs

  • To exercise the right of withdrawal, the consumer must notify Mercé Company within the reflection period using the withdrawal form or another clear statement.
  • The product must be returned within 14 days of the withdrawal notification.
  • The consumer is responsible for return shipping costs.
  • If the consumer exercises the right of withdrawal, all associated agreements are automatically canceled.

Article 9 - Obligations of Mercé Company Upon Withdrawal

  • If Mercé Company provides electronic withdrawal options, it will immediately confirm receipt.
  • Mercé Company will refund all consumer payments, including standard shipping fees, within 5 business days of receiving the returned product.
  • Refunds will be made using the original payment method, unless otherwise agreed.

Article 10 - Prices

  • Prices listed on the website are in euros (€), including VAT but excluding additional costs like shipping fees, which are disclosed at checkout.
  • Mercé Company reserves the right to correct pricing errors and cancel orders placed at incorrect prices.

Article 11 - Conformity, Warranty & Liability

  • Mercé Company guarantees that products conform to the agreement and legal requirements.
  • Warranty claims must be reported within two months of detecting a defect.
  • Mercé Company is not liable for damage caused by:
  • Liability is limited to the purchase price of the product.

Article 12 - Delivery & Execution

  • Orders are shipped to the address provided by the consumer.
  • If delivery is delayed or a product is unavailable, the consumer will be informed and can choose to wait or receive a refund.
  • Mercé Company is responsible for the product until it is delivered to the consumer or an authorized recipient.

Article 13 - Payment

  • Payments must be made at the time of order placement unless otherwise agreed.
  • Consumers must report any payment inaccuracies immediately.
  • Late payments may incur statutory interest and collection fees.

Article 14 - Privacy

  • Mercé Company respects your privacy. Please refer to our Privacy Policy for more details.

Article 15 - Complaints Procedure

  • Consumers may submit complaints via finnerzakelijk@gmail.com.
  • Complaints will be responded to within 14 days. If more time is needed, the consumer will receive an estimated resolution timeline.

Article 16 - Applicable Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the Netherlands.
  • Disputes shall be settled in the courts of the consumer’s place of residence.

Article 17 - Changes to These Terms & Conditions

  • Mercé Company reserves the right to amend these Terms & Conditions.
  • The version in effect at the time of purchase applies.

For any questions, please contact us at [Your Email].